If you get a login request that you weren't expecting, press Deny to reject the request.
You'll get a login request sent to your phone - just press Approve to authenticate. If you receive a ‘Verify Certificate’ window, click “Continue”ĭuo Push is the easiest and quickest way of authenticating.Approve the connection via Duo on your phone and you will be connected to your Desktop!.To start your Remote Desktop session, double click your new PC “My SFO Desktop”.Once complete click Add, close this window.Enter the following information in the respective fields:.Next, click the “+” and select Add A PC from the drop-down menu.Select your User account from the drop-down menu.Select the Gateways tab and click the “+” and then enter the following information in the respective fields:.Select User Accounts and click the “+” at the bottom of the left-side white box to add a new user.Create a Gateway Server entry by clicking on the Gear and selecting Preferences from the drop-down menu in Microsoft Remote Desktop:.If your Mac is compliant, go to the Apple Store and download and install Microsoft Remote Desktop Version 10.3.9 (().If your computer is a Mac, you must be running macOS 10.12 or later, and have a 64-bit processor (see ).Install Remote Desktop on your home Mac computer.Close the window by clicking X in the upper right-hand corner.Under Sleep, use the dropdown menu to select Never.Search Windows (“Type here to search”) for Power & Sleep Settings, click Open.Configure your SF Opera computer not to go to sleep.Please refer to the step-by-step Duo Installation Instructions shown below for Apple and Android devices.Please note : These links are only active for 24 hours, so don’t email the HelpDesk unless you’re sure you have time to complete the process in that time frame.
Complete the Outlook template (sent upon request for Remote Access) with your phone and computer information and send to Once the HelpDesk receives this information, you will receive a text from Duo Security with two links:.Install and Verify Microsoft Authenticator app.Creating and configuring Microsoft Remote Desktop.Configuring your computer not to go to sleep.Installing and verifying the Microsoft Authenticator app on your cell phone.The required steps to enable Multi Factor Authentication/ Remote Desktop Protocol are: Download the latest version of Microsoft Remote Desktop from the App Store it should be at least v10.5: įollow these instructions to set up Microsoft Remote Desktop on your Mac:
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